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I also don't really understand why people think they are entitled to the same upgrade as the 505 when the 500 lacks the internal memory for the upgrade. Did Sony promise epub support and pdf reflow when the 500 was sold? If so, I apologize, but if not.. I can understand being upset, but the 500 works as intended and works as promised and as it was when you bought it. Yes, it'd be nice if the upgrade were available for 500, but under the circumstances (lack of internal memory) it seems unrealistic to expect Sony to provide a facility to solder on more memory to any customer that asks, or give a $150 towards 505 purchase for 500 trade-ins. I feel like this new firmware is an affirmation that Sony is committed to the Reader.
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