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Old 09-06-2012, 12:51 AM   #1
meeera
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Posts: 5,828
Karma: 68407974
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Register a Kindle on the website?

Hi all!

I'm setting up a Kindle Keyboard for a gift for my mum.

Background: I took a risk on buying one secondhand (3G Kindles are far too expensive here) - the seller had excellent feedback for similar devices, displayed a photo with the serial number visible, and was openly responding to email. I can't find any indication that's it's a stolen device. (How would I know?)

I'm tearing my hair out a bit at the registration process. So far:

- I've made Mum an Amazon account on the web, with an email address I can transfer to her.

- I've factory reset the Kindle, and done the alt-EQQ (311) process in Settings to automatically connect to local 3G (I'm in Australia). I've also connected it to my local wireless network.

- The Kindle is seeing my wifi and I think Whispernet (of the five black bars, I have four) quite happily, and I can browse Wikipedia and the New York Times on the inbuilt browser. But every time I try to put in her registration details on the device, it tells me that it is "unable to connect at this time".

- I have googled for help for this, and people keep saying that you can register the Kindle by putting in the serial number at the Manage My Kindle webpage at Amazon - but I can't for the life of me find that option where they say it is. (There's no "Register a Kindle" in the left sidebar.) Has this changed/been moved around?

- Firmware seems to be 3.0.2. "Sync & Check for Items" is greyed out.

Any other help would be appreciated. I've not adminned a Kindle before, but I'm pretty experienced with my Kobo.
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