[Bookpossum]

I would like to weigh in here also, as I believe it is not helpful to use words like "rant". I suspect that English is not Katie1's first language, and I think that a person in that situation can sometimes come across as a bit abrupt without intending to be.

I would like to second Wald07 - a bit more kindness and support would go a long way in helping newer members, especially those who aren't technically savvy and/or who are trying to express something in a foreign language. I hate to think how badly I would come across if I was trying to post in French or German for example!