[Hellmark]

Originally Posted by Katie1

Actually I think it Does Belong on Flea Market as LOTs of members buy Used! Serve as a warning to others!

The flea market section is strictly for ads for the buying and selling of ebook readers and accessories. As this is a discussion, it does not fit.

I dunno, I guess because I've bought used often, and now work for a company handling used products, I know that a factory reset should be the first thing done. Really any device that stores data, or allows custom settings can be reset, and they build in factory reset processes because vast majority of the time a reset will fix the problems being encountered (misconfiguration or corruption of configuration often being the culprit). No need for hysterics, and going "never buy used!", but instead just remain calm and try to find a solution. If you do not get a manual with the device you bought used, either on it or in a printed copy, then goto the manufacturer's website where it nearly always is available for download. Once you have that, it should have instructions on how to reset it.

It took me less than 30 seconds to search via google for a manual for the PRS-T1, then look up how to restore the reader to default. It took even less time if I tried searching for "PRS-t1 factory reset" (the steps are included below for anyone who is curious). Even still, from the looks of things while glancing at the manual, you'd probably not even needed to done a factory reset in order to fix your issue. The manual recommends another method. That way, you goto settings, and in a subsection for Initialization is an option for Restore Defaults. Either way, you had options that did not require having the old owner do anything, spending money, or doing anything complex. Despite being a non-techie, these are all things you can find on your own.

Spoiler:

Follow these steps to perform a hard reset on the Reader™ Wi-Fi® device:
1. With the Reader Wi-Fi on, on the bottom of the device, press and hold the power button until the Device Shutdown screen appears.
2. In the Device Shutdown screen, press Yes .
3. Press the power button again to turn the Reader Wi-Fi back on.
4. While the screen displays opening book..... , simultaneously press and hold down the Page Turn (Next) and Back buttons.
5. Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then do the following button sequence while still holding down the Page Turn (Next) and Back buttons:
Release - Press - Release the Back button only and then Release the Page Turn (Next) button.
6. In the Would you like to execute Factory Initialize screen, press Yes .
7. Press the power button again to turn on the Reader Wi-Fi. The Reader Wi-Fi will be set to factory settings.

Oh, also, Katie, could you please not have each and every reply be in a new post. You can have one post quote and respond to multiple people.

Originally Posted by Wald07

That's a lot of money!

Most places charge a flat fee per hour, and charge based on an estimate of how long it will take, usually minimum one hour. Auto repair shops work under similar premises. $30 isn't bad when you think of it that way.