Same problem here, just purchased a book (through the website) and it wasn't showing up on Kobo Desktop or on my Kobo Touch. Did several syncs / restarts / etc. to no avail. On the website, it only showed up in 'My Purchases', but not in 'My Library'. I tried the 'bookmark 1st page' trick in 'My Purchases' and then did a re-sync, etc. but still not showing up in 'My Library'. Although... after trying the 'bookmark 1st page' a few times, I now got the book in 'My Library' on my Kobo Desktop. But... although I've done a wifi-sync and a cable-sync with Kobo Desktop, the book is still not showing up on my Kobo Touch. Have placed a ticket with Kobo, but haven't got a response yet.
I wonder if this has anything to do with the fact that I had downloaded a 'preview' of this book which I had deleted previous te buying the whole book? (BTW I downloaded 3 previews today, all of which showed me the table of contents, etc. but not one page of the actual book... ).
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