Thread: Screen doesn't start/has white lines
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Old 07-23-2008, 06:13 PM   #15
delphidb96
Wizard
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Posts: 2,999
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Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by pakiyabhai View Post
no replies from them, harry support@bookeen.com right ? is there any other email for this ?
They can take up to five days (or more in some cases) to respond. The best approach is to email them with priority set to High at least twice per day for three days or so. Make sure you mention in the subject line the words "RMA" and "repair request"

Derek
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