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Old 08-24-2012, 07:14 AM   #18
StamosD
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Posts: 8
Karma: 2034
Join Date: Jul 2012
Device: Sony PRS-T1
Quote:
Originally Posted by chc59 View Post
T1 locked up while reading. Screen was alternating between Blank Screen and Rotating Arrows. Would not react to any button press or power off. Used Reset Button. Reader came back but when I try to reopen the library book that I was reading, I get the message: "ERROR. Protected by Digital Rights Management". What do I do now? Any suggestions?

Joe
Joe,

This sort of thing happens fairly regularly.
Commonest cause of errors is something falling on the screen and remaining there causing a continuous signal.
It can be a drop of rain, a hair or even dandruff.
The annoying thing is that the screen is not touch sensitive (that caused a dim display in the older models)
It is worked by light beams/receptors from the edge of the screen bezel, so the most trivial, lightest of obstacles makes a false touch.
I also suspect that the highly reflective angled bezel does not help matters.
There also seems to be a worsening of the effect (in my opinion) if you use an alternate font as the machine has to re-format every page it is looping through and ultimately locks solid.

A hard reset (see my other post) has always worked for me, and even if you have to re-register the reader and re-download the books, it is better than the alternative. Besides which it will be faster and more stable after.

I confess that if I could find another reader that fits in my shirt pocket, with a battery that lasts for weeks, and which could read my 400 Sony E-book collection, I would buy it immediately.

Stamos
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