I haven't heard back from greenreader.co.uk yet - but did get an automated ack-back saying they would respond in time.
Curiously my problem - and I'll post a pic next time it manifests - seems inverted to how yours shows. In my case I get thin lines of off-pixels, rather than on-pixels, so it's somewhat more readable when it happens (but still very obvious and clearly 'not right' when it triggers).
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