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With KT reader on reading a book push chrome button to get to home screen from there get into settings menu if it has a gear in upper left corner touch that to get into settings. Device Information has software version. From settings page select Account. Top line of settings page has Signed in As: Below this should be owners email address. If it has just been been updated to 2.0 software you have to SIGN OUT then SIGN IN reentering the email address before KT will work right.
You don't have to use SD card if there is available memory on KT. I put all my side loaded books (not from Kobo) onto external micro SD card. Books there survive factory reset and most anything. SD card with lots of books uses more power and a little slower and now with 2.0 firmware it is noticeably slower. Problems with 2.0 are well documented on 2.0 thread at this forum, worst first day problems are fixed. I use SD Association formatter with full over write on SD card before use in Kobo.
When you first load new books you will see spinning icon in upper left corner of home screen with 2.0 firmware. Until that stops spinning indicating book is in data base you will have problems trying to read those books.
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