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Mommabarb, your query was a little confusing, but if you want to copy audio files from a cd audio book, there's a free program called Freerip which sounds like it could be a lot easier to use than itunes. It will label the files as 01-title.mp3, 02-title.mp3, as it goes, so they play back in the correct order.
If the volume of your mp3's is too soft for you, there's another free program called mp3gain which will increase the volume.
To find the programs, google the names.
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