[Shushan]

I don't doubt you. This may have become customary practice, but its deplorable just the same. As is your watch 'warranty'... Hope your watch gives you good service before croaking because you and I know that such warranties are hardly worth the paper they are printed on. You are really depending on the manufacturer to give you a good product in the first place.

The case is actually a leather-ish one for an ipad with reinforcing boards in it and extra padding. It happened to have a pocket on one side that holds the Kobo Touch perfectly still. No, it shouldn't have been bending. And get this...two of the three Kobos that died had gone from being held nicely to sitting still in the case on a shelf...where they died unmolested by anyone or anything, not even our playful kitty who definitely wanted to pounce on them (that's why it stayed out of his reach when it was unused.) No dust, no drops, no visits from Bender... but they are gone just the same.

He hadn't ever gotten around to carrying the WiFis anywhere before they croaked. He's been watching me carrying around my Nook Touch for the last 10 months in its tough case with no issues and finally decided to try taking his Kobo Touch to lengthy waits only in the last month or so, but only in its case, and he was still being extra careful when this happened.

btw..the factory reset didn't fix it. So now on to Plan B