Thread: Touch Ian says no replacement on another bad Kobo!
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Old 08-17-2012, 08:40 AM   #4
kaikara
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Posts: 110
Karma: 347050
Join Date: Jun 2011
Device: Kobo Glo, Kobo Touch, Kobo Vox
Being covered from the initial date of purchase is normal. So is getting a refurbished product. They can't give a new one out everytime there is an issue. If you wanted to be covered for longer you should have bought the extended warranty.
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