The only other device connected through USB is my keyboard and mouse.
I tried the steps in the link you posted and here are the results Calibre gave:
Version: 0.8.64
USB devices on system:
[u'usb\\root_hub&vid10de&pid036c&rev00a1',
u'usb\\root_hub20&vid10de&pid036d&rev00a2',
u'usb\\vid_045e&pid_00e3&rev_0053',
u'usb\\vid_045e&pid_00e3&rev_0053&mi_00',
u'usb\\vid_045e&pid_00e3&rev_0053&mi_01',
u'usb\\vid_2237&pid_4163&rev_0110']
Traceback (most recent call last):
File "site-packages\calibre\devices\scanner.py", line 89, in __call__
DriveError: No removable drives found
Drives detected:
Available plugins: ADAM ALEX ALURATEK_COLOR ANDROID ARCHOS7O AVANT AZBOOKA BAMBOOK
BLACKBERRY BOEYE_BDX BOEYE_BEX BOOQ BOOX COBY COOL_ER CYBOOK DBOOK E52
E71X EB511 EB600 EBK52 ECLICTO EDGE EEEREADER ELONEX ESLICK EX124G
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA ITUNES JETBOOK
JETBOOK_COLOR JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KINDLE_FIRE KOBO
LIBREAIR LUMIREAD MENTOR MIBUK MOOVYBOOK N516 N770 N810 NEWSMY
NEXTBOOK NOOK NOOK_COLOR NUUT2 ODYSSEY ORIZON PALMPRE PDNOVEL
PDNOVEL_KOBO PI2 PICO PLAYBOOK POCKETBOOK301 POCKETBOOK360
POCKETBOOK360P POCKETBOOK602 POCKETBOOK622 POCKETBOOK701 PRS505 PRST1
README S60 SHINEBOOK SMART_DEVICE_APP SNE SOVOS SPECTRA STASH
SUNSTECH_EB700 SWEEX TECLAST_K3 THEBOOK TREKSTOR USER_DEFINED
VELOCITYMICRO WEBOS WEXLER
Looking for devices...
u'usb\\vid_2237&pid_4163&rev_0110'
Devices possibly connected: None
I've tried disabling my antivirus and my firewall while attaching the reader. Neither of these options helped either. If I plug a flashdrive into my computer it detects it right away. Not sure why it won't recognize the touch the same way.
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