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Old 08-14-2012, 09:15 PM   #1
mvelle
Junior Member
mvelle began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Aug 2012
Location: Chatham, Ontario
Device: Kobo Touch
Communication Issue between Touch and Windows 7

Hi All,

I'm hoping for a little help...

I have a new Kobo Touch that won't communicate with my Windows 7 desktop. Because of the communication issue I ended up setting up the Touch on my laptop with no issues at all. (running vista).

When I plug in my Touch to my Windows 7 machine it does not show up as a drive on the computer (although the message on the Touch says connected and charged).

I cannot get Calibre, Adobe or Kobo Desktop to see the Touch either. Its kind of frustrating as I want to be able to use the Windows 7 computer to download books, etc.

I've tried a host of things hoping to correct the problem. I've tried uninstallling Kobo Desktop and reinstalling. No help. I've tried different USB cables, different USB ports. I've tried resetting the touch and I've tried Factory resets. None of these things help. I've tried connecting my wife's Touch to this same computer with no luck.

Does anyone have any ideas?

Thanks,
mvelle
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