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Marrzl · 08-12-2012, 08:19 AM

As an avid reader with hundreds of books (the real ones), I decided it was time I converted to the digital format. Mainly to reclaim much needed space taken up by my library. After researching the ereader spectrum, I settled on the Kobo Touch. It was (yes, past tense inferred, you'll see why later!!) simple enough as a reader and had wifi if I wanted a book on the fly..

All was going well for about two months. Then there was a request to update the firmware (V2.0.0 or something like that), thought OK, update!!! After the update I noticed a lot had changed. No big deal, just kept reading! After a few days I noticed that page turning response started to slow. It got worse! And worse and worse and worse.......... To the point that it became impossible to read! Tap, tap, tap, tap, TAP, TAP, TAP, TAP..... The page would not turn and in some cases it went back pages and went to menu's I didn't want to go to!

You know how you get into a book and you just can't put it down? Well I was reading one of those books at the time I threw the Kobo Touch at a wall!! Left a nice indentation of the side of the Kobo Touch in the wall (must fix that this weekend, lol)... The funny thing though, it (the Kobo Touch into the wall) seemed to fix the page turning issue! Well, only for a couple of days. I happened to be reading at the kitchen table when it (the page turning issue) started up again. Bad place to be when you're into a book and the page won't turn... The Kobo Touch did not fare well against the edge of the table!!

Prior to the violent end of my Kobo Touch, I did contact Kobo support via email. It was like the page turning issue, you waited and waited and waited.... I did not receive a response until I threatened them with internet (forum, facebook, twitter, etc, etc) and legal action. The response was typical of most support centres these days. Do this, reset this, etc, etc, etc..... I'm pretty tech savvy, was in the I.T industry for 25 odd years before I decided it was time for a change in 2004. Anyway, I'd tried all their suggestions way before I asked for their help and way before the death of my Kobo Touch... My last email to Kobo support has not (to this day) been replied to.

I DO NOT want to reset, reconfigure, reconnect, sync, download, upload, update, email support, Google, tweet, facebook, text, etc, etc, et-al!!!!!

I just want to read a book....................... That's what it's all about!

08-12-2012, 08:19 AM	#1
Marrzl Junior Member Posts: 2 Karma: 10 Join Date: Aug 2012 Device: Was a Kobo Touch	I just want to read a book!!!!! As an avid reader with hundreds of books (the real ones), I decided it was time I converted to the digital format. Mainly to reclaim much needed space taken up by my library. After researching the ereader spectrum, I settled on the Kobo Touch. It was (yes, past tense inferred, you'll see why later!!) simple enough as a reader and had wifi if I wanted a book on the fly.. All was going well for about two months. Then there was a request to update the firmware (V2.0.0 or something like that), thought OK, update!!! After the update I noticed a lot had changed. No big deal, just kept reading! After a few days I noticed that page turning response started to slow. It got worse! And worse and worse and worse.......... To the point that it became impossible to read! Tap, tap, tap, tap, TAP, TAP, TAP, TAP..... The page would not turn and in some cases it went back pages and went to menu's I didn't want to go to! You know how you get into a book and you just can't put it down? Well I was reading one of those books at the time I threw the Kobo Touch at a wall!! Left a nice indentation of the side of the Kobo Touch in the wall (must fix that this weekend, lol)... The funny thing though, it (the Kobo Touch into the wall) seemed to fix the page turning issue! Well, only for a couple of days. I happened to be reading at the kitchen table when it (the page turning issue) started up again. Bad place to be when you're into a book and the page won't turn... The Kobo Touch did not fare well against the edge of the table!! Prior to the violent end of my Kobo Touch, I did contact Kobo support via email. It was like the page turning issue, you waited and waited and waited.... I did not receive a response until I threatened them with internet (forum, facebook, twitter, etc, etc) and legal action. The response was typical of most support centres these days. Do this, reset this, etc, etc, etc..... I'm pretty tech savvy, was in the I.T industry for 25 odd years before I decided it was time for a change in 2004. Anyway, I'd tried all their suggestions way before I asked for their help and way before the death of my Kobo Touch... My last email to Kobo support has not (to this day) been replied to. I DO NOT want to reset, reconfigure, reconnect, sync, download, upload, update, email support, Google, tweet, facebook, text, etc, etc, et-al!!!!! I just want to read a book....................... That's what it's all about!