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Old 08-10-2012, 05:43 PM   #10
Isles8008
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Posts: 91
Karma: 529000
Join Date: Jul 2012
Device: Onyx Boox M92, Nexus 10, Kindle Paperwhite, iRiver Story HD
Thanks for your help all

@Sony support - I already called the customer support line, and they didn't have a clue. I'm not sure the associate even understood English that well...

Thanks for your help all. I guess my only alternative is to buy another mini USB cable (not micro, so I can't use one of the four USB cables I already own). My computer, the port, and my software (both Calibre and Sony) are updated and fully functional. Unless this USB cable is not completely connecting somehow, then I have no clue what the issue could be.
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