Thanks for your help all
@Sony support - I already called the customer support line, and they didn't have a clue. I'm not sure the associate even understood English that well...
Thanks for your help all. I guess my only alternative is to buy another mini USB cable (not micro, so I can't use one of the four USB cables I already own). My computer, the port, and my software (both Calibre and Sony) are updated and fully functional. Unless this USB cable is not completely connecting somehow, then I have no clue what the issue could be.
|