Quote:
Originally Posted by SneakySnake
 Why does a certain fuel company think it is ok to charge a whole month's interest on an overdue bill regardless of the invoice date?
So the invoice is backdated to 11th April (actually invoiced 17th) and due on the 24th. On the 30th of April because it was paid late, they charged 14.4% /12 of the total amount outstanding!
I am still trying to understand, and I have drafted another reply email, but am leaving till tommorrow before I send it - in case I make an idiot of myself.
Steam is still coming out of my ears this has been going on for months! |
Sounds to me like a deliberate scam so they can charge extra. Does Oz have some sort of consumer protection agency? If so, a complaint to them might be in order.
Here, back dating an invoice is a no-no! And I believe they have to give you 10 days.