According to the
class action lawsuit (PDF, 37 pages) which has been filed in the state of California against Palm, the company has knowingly misrepresented the Treo 600 and 650 handsets as being "quick, dependable and reliable" devices. The suit claims that Treo devices fail at unacceptably high rates, are inherently defective and that Palm has not warned customers about the risks inherent in purchasing and relying upon a Treo as a mobile telephone and organizer.
In fact, these phones suffered from extremely poor sound quality and buzzing, choppiness, speakerphone problems, poor and broken screens, phone crashes, software crashes and electrical surges. When Palm replaced phones in response to these problems they replicated the problems by providing consumers refurbished phones subject to identical issues.
In short some people are very unhappy now and they want Palm to pay back five times the purchase price to each of them for punitive damages.
Palm stock price went down by a good 3% today.
[via
PalmAddicts]