View Single Post
Old 08-05-2012, 10:42 AM   #2
Danger
Evangelist
Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.Danger ought to be getting tired of karma fortunes by now.
 
Danger's Avatar
 
Posts: 490
Karma: 1665031
Join Date: Nov 2010
Location: Vancouver Island, Nanaimo
Device: K2 (retired), Kobo Touch (passed to the wife), KGlo, Galaxy TabPro
unistall, reboot (optional), re-install. Worked for myself and others who have had this recent problem.

Perhaps before you do that you can try this so that Kobo can hopefully pin this problem down and get it fixed:

Quote:
Hi Danger,

My name is Brian and I am the Product Manager for the Kobo Desktop and E-Readers working with Sameer. I would like to help you with this issue. Could you follow the directions below to generate a log file and send it to me at bteng@kobo.com? This log file will provide details on your installation that will help troubleshoot this issue.

With the Kobo Desktop active
Windows:
Ctrl-Shift-I

Mac:
Command-Shift-I

For each of the steps above, it will generate a file called kobo-logfile.txt on your OS desktop.

Last edited by Danger; 08-05-2012 at 10:46 AM.
Danger is offline   Reply With Quote