Quote:
Originally Posted by Isles8008
My Sony PRS-950 (just purchased used on eBay) is not recognized by my Macbook Pro (Mac 10.5.8). It will not charge (states "no power source found") and it will not show up on my drives list. Every other Sony device I have owned (Sony Pocket, PRS-T1, PRS-600) has been recognized by my computer, my Reader software, and Calibre. The PRS-950 shows up on nothing. I tested the USB ports, the cord, and the device, and all work perfectly on my wife's PC. It recognizes in Calibre on PC. I have done a hard reset and restarted my computer, to no avail.
After an exhaustive search on Google, I am stuck without a fix. Can anyone help me with this issue?
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Hello! And good afternoon! My name is Amanda Maffei here with the SonySupport team. We're sorry to hear the trouble that your Reader™ is causing you. I would recommend contacting our Technical Support team to see if they can help you further with this issue by calling: Priority Service: 239-768-7678 Hours:
■Mon-Fri 8:00am-12:00am (Midnight) ET
■Sat-Sun 9:00am-8:00pm ET
We do hope this helps! Thanks! =)
-Amanda Maffei
Sony Support USA