Thread: Troubleshooting Kindle DX 3G Dead
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Old 08-03-2012, 02:54 AM   #8
baref00t
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baref00t began at the beginning.
 
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Join Date: Aug 2012
Device: Kindle
No Whispernet on Kindle DX

Quote:
Originally Posted by AusTim View Post
Well Amazon has determined that it's faulty, but because it's out of warranty it will cost $150USD to replace... I think I can live without 3G unless I can repair it myself.
I have just been through the process this morning with Kindle Support. They stated that because I did not have info for the "Radio Serial Number:", the internal modem is broken and cannot be repaired.

Unfortunately I had performed a "Factory Reset" prior to contacting them which has reset my DX to the default including not being registered which now means I cannot use the "Collections" function locally anymore :-(

I have just ordered a new one which should hopefully be here in a few days.

Am now scouring this site to see if there is any other way to get "Collections" working locally.
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