[murraypaul]

I was very happy. And I need to point out that the Apple representative did not equivocate, weasel-word ANYTHING, or try to shift blame or responsibility. He said, “We were wrong,” and “We made a mistake.”
About five times in the course of the conversation, actually. He was very polite, very professional.
He was, in other words, exactly who I would have expected from my previous dealings with Apple, which have all been as a customer rather than as a content producer.
I’d had no intention of going back, or of putting my work up on Apple again. I’d shut down all my existing material, deleted iTunes Producer from my computer and walked away.
But I’m going back (albeit tentatively), and I’m going to give Apple the chance it’s representative asked for when he said, “We would like you to come back.”

Hey look, a happy ending