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Old 08-01-2012, 12:12 AM   #80
Synergi
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Posts: 341
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Join Date: Dec 2010
Device: Kindle PW, iPadPro, Galaxy Note 5, 8 (tab) & Galaxy Tab S3
I don't think it fair to call Amazon a monopoly. They released the kindle and pushed the 9.99 on best sellers (lost leader) when the format was just starting to take off. Everyone else was playing catch up.

I think Amazon had 80% of the market because they were just better. I'm tired of hearing Barnes and Noble whine about Amazon and how they can't compete. Get off your arse and innovate. This is what Amazon has been doing. They continue to add features and value to shopping with them, like Amazon Prime and the free book borrowing. That is pretty innovative and they are the only ones I know of that are doing it. What does Barnes and Noble's 25 a year membership get you as far as ebooks go? I'll tell you, nothing. You don't even get the 25 dollar discount anymore on a Nook, as they did away with that as well.

Amazon was the first to have free, 3g on their ereaders. No one else had that. I think (and someone can correct me if I'm wrong) they were first to offer samples. They have a 7 day, no questions asked refund policy on ebooks. Barnes and Noble will NOT refund you for ebooks unless you bought an ebook when you meant to buy a physical book and they have proof you ordered the physical book. If the book is on the website in english and your download is in spanish, guess what.. you aren't getting refunded. If they aren't customer focused on price nor service, why should they be protected from Amazon who is? Its not that Barnes and Noble can't compete. They don't want to.

Basically what I'm saying is I don't think its just price as to why Amazon has such a large market. Why should they be punished for coming up with ideas their customers like? Why should Agency allow Barnes and Noble or Apple (and I love Apple) to be lazy?

Last edited by Synergi; 08-01-2012 at 12:20 AM.
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