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Old 07-31-2012, 10:47 AM   #9
HarryT
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Join Date: Nov 2006
Location: UK
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Quote:
Originally Posted by l_macd View Post
One consideration is that if you tend to be 'unlucky' with your ereaders, there's no guarantee that other manufacturers will be as forthcoming as Amazon are about replacing them for you (though if they're less than a year old, they all should do so), particularly for a broken screen.
Actually, no, NOT for a broken screen. The manufacturer's warranty covers manufacturing defects, electronic failure, etc. It doesn't cover accidental breakage by the user, which is what a broken screen substrate is. Amazon are exceptional in replacing Kindles in which the user has broken the screen. I don't know of any other retailer who would do this.
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