Apparently, the real reason that the Rakuten pulled the review pages was that they were based on people getting the firmware before the actual release time and: "We then launched on schedule, but considering the review board had been populated by feedback not relevant to the actual service we decided to temporarily suspend the review board feature, which we felt was not fully reflective of the service at launch time and was misinforming consumers."
What a weasel way to do things. And completely wrong. The fact remains that Kobo had a major launch with buggy and insufficently tested firmware and desktop software.
And, it appears that unless Rakuten takes a broom to Kobo's development staff, nothing will change. Maybe this whole episode will be embarrassing enought for Rakuten to take a closer look at Kobo management and practices, and not just believe the feel-good messages they are being sent.
http://www.techinasia.com/rakuten-ko...blems-software
http://www.the-digital-reader.com/20...to/#more-37031
Quote:
Folks, Rakuten & Kobo are pitching themselves as the only real answer to Amazon on the global ebook market. If this launch in Japan is any indication of their combined abilities I think we might want to save some effort and go buy Kindles right now.
|