A blogger in Japan summarizes that.
J->E Translated with Excite:
http://goo.gl/V3pM3
Original:
http://d.hatena.ne.jp/JavaBlack/20120727/p1
and what i know is:
- The Installation failure of Kobo desktop client on windows, when users uses multibyte chars for thier username. (It was fixed on current version.)
- Rakuten started to accepting activetions of devices from 15:00. That was bad enough timing to cause load spike on their activation server/insrastructure. Then, almost all of users can't activate their OWN KTs, even reading DRM-less EPUBs.
Rakuten should have accept from 06:00AM or 03:00, the time of lesser active networkers.
- Book search engine/indexing in Rakuten book store does NOT care about CJKs.
Japanese text was not devided with spaces. So search engine needs morphological analysis such as n-gram, and tuning of them for effective indexing.
More to worth, it can't specify contents language in search query. Then, the result was flooded with English contents.
- Search result of books doesn't show volume number for series of books.
ex: All of "Shingeki no Kyojin vol.1","Shingeki no Kyojin vol.2" ... and " ..Vol.10" are just shown as "Shingeki no Kyojin". Compare cover picture with amazon. LOL
- Lacking description for limitation, such as "You can't select text on book that bought from Rakuten."
- Firmware was buggy. Forgets wifi setting. Reboots on reading books. Stalls on scanning contents.
eh.. Rakuten must have not hired enough personnel for releasing Hardware, Localization of contents, and not able to eat their own dogfood for inmature firmware, services, shortage of span.
Yes, I love KT for affordable price on auction(about $70) for DRM-less EPUB/PDF reader ... and non-protected firmware.
Rakuten, keep hard work.