Hi Ghostyjack,
Thanks a lot for this detailed and interesting feedback. Please find my replies/comments below:
Quote:
Originally Posted by ghostyjack
Hi Jean-Marie.
books bought from either Baen or Book on Board. I can supply you with sample copies if you need them.
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Yes please, this would be a great help. Or if you prefer, you can also install the
aLogcat app and use it to send us a copy of your device's log. As usual we ensure that your books will be kept strictly confidential.
Quote:
Originally Posted by ghostyjack
It has reached the point where I've now started to convert them to mobi files and opening them in Kindle for Android, a situation I'd rather not be in.
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Believe me, we'll spend much energy to put you back on track :-):-):-)
Quote:
Originally Posted by ghostyjack
As to you site login, I've finally managed to get on a PC that I can view the login buttons ousing Firefox, but the other browsers on it fail to show the buttons. Clicking on the Google button and then entering my login details results in a failure ("The connection was interrupted" error message).
Other than this, I need to use a social network login. This represents a problem as I don't use social networking sites, I imagine I'm not the only one who doesn't use them. Luckly enough I had an old Facebook login from when I created an account to have a look at it (it was still live as I testeed it first on thier site), and I got the same error when attempting to log in.
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I just tried the Google login and I had the same problem. It is related to the plugin that we are using for authentification. We've just contacted the technical support, and we'll try to get this fixed asap.
Beyond this, we are very aware of the paramount importance of having a reliable and smooth helpdesk/community website. We are investigating robust solutions and this is one of our current priorities.
Quote:
Originally Posted by ghostyjack
Mantano is still my favourite ebook reader for Android but if I can't open my files or log into you site when I have a problem, I'm not likely to continue to support it.
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Again, we'll do our very best to deserve your loyalty... without making you waste your time :-)
Quote:
Originally Posted by ghostyjack
I'll try out the beta and see if it resolves my epub opening issue (I've paid for Matano so I'm able to use it).
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Yes, please give it a try. It may solve your problem (not sure), since we have slightly modified the way we open a book (it's now faster).
Quote:
Originally Posted by ghostyjack
If you want a copy of those files PM me with the email address you want me to send them to.
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Done !
Best regards,
Jean-Marie