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Old 07-21-2012, 12:37 PM   #34
Lady Fitzgerald
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Posts: 2,013
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Join Date: Apr 2010
Location: Tempe, AZ, USA, Earth
Device: JetBook Lite (away from home) + 1 spare, 32" TV (at home)
Quote:
Originally Posted by theducks View Post
Old technician observation (and I am older than you claim).
When a suggested solution that is supplied by multiple people does not work , it usually means:

1) The problem was not described correctly or IN fullness (they missed a side note. ex. the calibre is crashing. when they had installed a 3rd party crash manager)
(we gave a solution for A, but you really have a B)

2a) The user skipped a step
2b) or did them out of order
2c) or misinterpreted an instruction (Oh boy! has that one gotten more than once )
2d) made a stupid typo ( believe tweak does now check for (syntactially) valid entries before letting you depart)
Thank you! At least you understand how problems can arise and don't just insultingly assume the user is just being stubborn.

One example is the Quality Check plugin. That was never even mentioned in the first set of directions. When it finally was mentioned, it came across as being optional so I opted not to deal with it since I never was able to understand the manual's directions on plugins and didn't want to open that can of worms. Now, in Kiwidude's last post, it's suddenly mandatory.

Last edited by Lady Fitzgerald; 07-21-2012 at 12:47 PM.
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