Welcome to MobileRead, Diane.
If you haven't found it already, here is the link to the Kobo forum. See where it says "new thread" in blue, right above the "Threads in Forum" (also in blue)?
Click that and ask your question. I'm sure you'll get help.
https://www.mobileread.com/forums/forumdisplay.php?f=223
For future reference, at the very top of each page, you'll see links to "home", "forums", Dev hub", and "News".
Enjoy!