I got a Nook for my son? I purchased my Nook color on eBay. It was from a pawn shop that sells on eBay. When I received the NC it was locked / password protected. I followed the instructions from B&N on how to reset the password. I then tried to register it and even called B&N to ask for help. They said they can't help unless I know the original email address it was registered with. Please help. Any answers or suggestions would be greatly appreciated.