MobileRead Forums - View Single Post - Kindle 4 System Corrupted

fcm52 · 07-17-2012, 11:49 AM

Hi, thanks for your help. I've already tryied a factory reset before but it didn't help. I guess the way is to try to reinstall the firmware again once the device is not frozen. I only need to know how to do this in worder to make it correctly. Amazon support don't give such instruction. They offered me to return the Kindle and they will send me another one, but as I live in Brazil, they cannot do this. I'll keep trying a reinstall solution to avoid loose the kindle and my money. If you have another clue for me, I'll very much appreciate it. I thank you again for your attempt to help me out , and please excuse me for my poor english.

07-17-2012, 11:49 AM	#3
fcm52 Steppenwolf Posts: 46 Karma: 10 Join Date: Jul 2012 Location: Rio de Janeiro, Brazil Device: Nook Simple Touch, Kindle Touch, Kindle 4 & Kindle Keyboard	Kindle 4 System Corrupted - Need Help Hi, thanks for your help. I've already tryied a factory reset before but it didn't help. I guess the way is to try to reinstall the firmware again once the device is not frozen. I only need to know how to do this in worder to make it correctly. Amazon support don't give such instruction. They offered me to return the Kindle and they will send me another one, but as I live in Brazil, they cannot do this. I'll keep trying a reinstall solution to avoid loose the kindle and my money. If you have another clue for me, I'll very much appreciate it. I thank you again for your attempt to help me out , and please excuse me for my poor english.