Quote:
Originally Posted by tompe
If you have used it as intended then it is a warranty repair and Bookeen should fix it. So saying that it is not a warranty repair is misleading.
The Bookeen might say that you have dropped it and refuse to fix it but that is just Bookeen not doing what they should do.
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Bookeen will fix it regardless. Just don't expect them to agree that it's a warranty repair. Sorry, them's the breaks because there's no other source for repair and parts and the device has to be sent *back* before Bookeen will "make its determination as to warrantability". That's how they sucked $157 out of me.
Derek