Quote:
Originally Posted by tarmus
I keep getting an error on my iPhone, while trying to download books from my fictionwise bookshelf:
Download Error
An error occured while downloading. book ID ******. Please contact support@ereader.com
I sent an email to the address above, but have received no response since yesterday. Anyone else getting this error?
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I had this same error all weekend, and finally figured it out. There is a section on fictionwise where is says "update my profile" in a little box in the left column of the home page. Click on it, and there is a place to enter a credit card number for the "secure ereader key" which apparently you must do in order to download any books. They don't actually charge anything to your card and as soon as I entered my info and it was verified, I went to my iphone and was able to download the 2 books I purchased over the weekend without any problem. Hope this helps!