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I replied to their email and made it clear they hadn't understood my question, and their (better) response is below. As an aside, as to your point about jumping quickly between chapters, that's easy on the KT by simply swiping your finder up/down the screen.
Here's their latest reply:
"I totally understand your concern about the visual indicators as the progress bar while reading a Kindle content on your Kindle Touch.
While I understand this is inconvenient for you, I’ll personally include my interest to get a new update that displays the progress bar back again letting you know where chapters finish and also while reading a Kindle content on your Kindle Touch. I've also forwarded your suggestions to the Kindle Development Team and have specially requested to look into this feature for you.
It is always important for our Development Team to hear how customers react to all aspects. Your valuable feedback will help us improve your Kindle experience and we're glad you took time to write to us.
The Kindle Development Team along with the Kindle Technical Team is currently reviewing your suggestions about getting this feature, as we want to give our customers a fine and efficient Kindle experience and make it user friendly.
One of our aims at Amazon.com is to provide a convenient and efficient service to our customers.
Thanks for your patience and co-operation in this regard and for helping us make it better."
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