[geekmaster]

We did usability studies and eye tracking, and followed standard design principles. I realize that you cannot make everybody happy, but people who say it is "ugly" with no constructive suggestions about how to make it better are not helpful, and in fact those of us who have designed similar user interfaces can feel hurt by that. Sometimes (usually) there is a REASON why it looks the way it does (usually, less confusing to less people during a usability study). And the color schemes are often to compensate for visual difficulties such as color blindness, or outdoor viewing, or sometimes even to fit "company standards". There is a lot that goes into even the apparently simple design decisions. And it is often an iterative process evolving through a series of small changes until the participants are happy.

Regarding that screenshot, I do not think it is ugly. It looks adequately functional to me, and not all "hotdog stand", so what problems EXACTLY remain with it?