Thread: PRS-350 Help with frozen 350
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Old 07-09-2012, 08:36 AM   #2
tvuongpham
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Posts: 183
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Join Date: Feb 2010
Device: Kobo Aura, Kindle Paperwhite 2nd gen, Kindle KB (dead) PRS-T1, PRS 350
I had this same stuck "loading" screen the other day. It is fixed with the reset button. I had to make sure it was fully charged via the AC Micro USB charger (i used an old blackberry micro usb ac adapter charger i had around)..

Once it was fully charged .. I let it sit for a while. I pushed in the reset button while I flipped the on/off switch. That caused my 350 to do a reset/reboot etc.. It has been working very well since then. I recall maybe that was the 2nd time it ever froze that hard on me before..

Good Luck
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