Quote:
Originally Posted by HarryT
What makes you believe that the problem lies with the device rather than the user? Writing to memory and then unplugging the USB cable without doing a "Safely Remove Hardware" on a Windows machine can all-too-easily result in a corrupt file system, and that's not Bookeen's fault.
If your problem was a corrupt file system, did you really need to reflash? Wouldn't simply reformating the internal disk have fixed it?
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The problem with the software is that a corrupt file system can cause these kind of problems. A corrupt file system should in most cases be fixed when booting and if that fails an instruction should be printed how to fix it.
That this does not happen is defiitely Bookeens fault. From my point of view we see problems that occurs on these kind of system when inexperienced programmers have worked on them.