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Originally Posted by HarryT
What makes you believe that the problem lies with the device rather than the user? Writing to memory and then unplugging the USB cable without doing a "Safely Remove Hardware" on a Windows machine can all-too-easily result in a corrupt file system, and that's not Bookeen's fault.
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You may be right. But I always safely remove my Cybook from a Windows machine. And the file system corruption occurred long, long after the last connection to a Windows computer.
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If your problem was a corrupt file system, did you really need to reflash? Wouldn't simply reformating the internal disk have fixed it?
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In order to get a connection to the internal memory of a Cybook, the OS has to run so that the memory can be mounted to an external computer. But the OS was constantly rebooting, thus preventing the memory to be accessible for mounting.
I do not know, why Bookeen designed its device in a way, that the internal memory cannot be accessed without the OS running. It would have been so much easier to just reformat and restore the last backup.
Alan