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I was on chat support earlier today and was politely told "Should have known since the update cleared the shelves from the last time. Didn't I read the email?"
The email was nothing but "suit-speak" boilerplate apology and no answers. And they clearly have no intent to fix this incredibly sad lame decision. Great reader hobbled by lazy programming.
I am thinking I will dir all the files to a text file, load a shelf and compare the files to see which one changed. Then save that file to the PC before updating or rebooting the NST.
Wish me luck!
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