I have exactly the same problem as you guys with the Iliad Companion Software.
I also run Windows Vista and I think this must be part of the problem.
My laptop recognizes iLiad as external drive but the Iliad Companion Software does nothing. When the screen comes up asking me to name the Iliad Reader it will not accept anything I type apart from when I leave it blank. The Transfer and Disconnect icons are pale grey and stay that way throughout.
I would really appreciate any help with this problem.
D.
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