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taming · 07-01-2012, 07:07 PM

I was having trouble authenticating using the old ADE after trying (and not being able to use) the Preview. The problem with Preview I had is occurring with some regularity. I had uninstalled Preview some time ago.

In any case the solution for my Windows 7 64 bit machine was to go to C:\Users\YourUserName\AppData\Local\Adobe_Systems_ Incorporate and delete the Preview file.

This file was not uninstalled when I uninstalled the program itself.

I don't know if you acutually have to do a reinstall of (old) ADE, but I had deleted plain old ADE as part of my Ms Fixit activities, so I did one.

07-01-2012, 07:07 PM	#78
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	I was having trouble authenticating using the old ADE after trying (and not being able to use) the Preview. The problem with Preview I had is occurring with some regularity. I had uninstalled Preview some time ago. In any case the solution for my Windows 7 64 bit machine was to go to C:\Users\YourUserName\AppData\Local\Adobe_Systems_ Incorporate and delete the Preview file. This file was not uninstalled when I uninstalled the program itself. I don't know if you acutually have to do a reinstall of (old) ADE, but I had deleted plain old ADE as part of my Ms Fixit activities, so I did one.