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Old 06-24-2012, 01:54 PM   #15
BlueSky77
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Posts: 16
Karma: 226018
Join Date: Jun 2012
Location: Shangri la di da Valley, USA
Device: Kindle Touch 3g, iPad 3, Nook Color w/cm7sd
Quote:
Originally Posted by Rob Lister View Post
If you want epub support (the industry standard), nook touch is the way to go. I love my nook but have nothing against kindle other than its lack of epub support. Nook Simple Touch is also $80.
<snip>
Amazon (Kindle) has better customer service if that is important to you.

Nook has physical presence (B&N bookstores) which I find attractive.
As a former Nook Color user (I still own it but don't use the nook functionality), I agree with you 100% regarding Amazon having better customer service. Amazon has MUCH, MUCH, MUCH better customer service and tech support. I spent many long hours on the phone with Barnes & Noble attempting to straighten out issues but they went unresolved due to the incompotent customer service reps that handle Nook tech support.

The epub format may be more widely accepted but that doesn't mean the Kindle or Mobi formats are lacking. Having owned both a Nook and a Kindle device, I've found that both Amazon and Barnes & Noble are pretty much equal when it comes to ebook selection. Concerning public libraries; the library that I belong to offers all of their books in both epub and Kindle formats so there's no lacking in that area either.

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