MobileRead Forums - View Single Post - Kindle DXG can't open alt-311 page

isaacsu · 06-18-2012, 08:22 PM

Hi,

I have a Kindle DXG running 2.5.8. I haven't been able to get it to connect to the 3G network.

Initially, I tried to perform an alt-311 to manually select a network. The page froze at "scanning for mobile networks" message even after many hours.

So I tried to do a factory reset, and a hard reset.

After the reset, now I can't even access the alt-311 page. When I try to type alt-311, nothing comes up.

If it is any help, the alt-411 page shows a blank IMSI: number and "Roaming Version Number: -1".

If anyone has encountered a similar situation and is able to help me, I will be most grateful.

Also, if anyone requires more information, please don't hesitate to request it. I'm more than happy to oblige.

Thank you.

06-18-2012, 08:22 PM	#1
isaacsu Junior Member Posts: 1 Karma: 10 Join Date: Jun 2012 Device: Kindle DXG	Kindle DXG can't open alt-311 page Hi, I have a Kindle DXG running 2.5.8. I haven't been able to get it to connect to the 3G network. Initially, I tried to perform an alt-311 to manually select a network. The page froze at "scanning for mobile networks" message even after many hours. So I tried to do a factory reset, and a hard reset. After the reset, now I can't even access the alt-311 page. When I try to type alt-311, nothing comes up. If it is any help, the alt-411 page shows a blank IMSI: number and "Roaming Version Number: -1". If anyone has encountered a similar situation and is able to help me, I will be most grateful. Also, if anyone requires more information, please don't hesitate to request it. I'm more than happy to oblige. Thank you. Last edited by isaacsu; 06-18-2012 at 08:24 PM.