[covingtoncat73]

I wasted so much time "chatting" with Amazon reps as to why I couldn't download a graphic novel I'd bought on my Kindle for PC. It took about five of them and an hour or 2 to find out Kindle for PC is not compatible with graphic novels.

This is not okay. There was even a message when my download failed to get the most recent PC app. I messed around with that, deleting and deregistering and then downloading and registering again several times.

There was nothing to indicate that the graphic novels were not compatible. The reps even had to do a lot of investigating to figure that out (obviously).

If I had not bought the Android tablet, the graphic novels would be useless to me as the screen on my phone, which as Kindle for Android on it as well, is far too small for a graphic novel.

With all this frustration over that, I am not even going to bother contacting them about the fact that my eBook, Pure, by Andrew Miller (great book), does not display correctly in the black screen/white text setting I use in the dark (the text remains black, I believe, thus invisible). I'll just have to read it in sepia. It is too difficult to explain things to the reps. They would never understand.