MobileRead Forums - View Single Post - purchased book not appearing at cloud reader

alex12ma · 06-09-2012, 09:02 AM

Response from Kobo customer care again a puzzling one.

"Do you have the Kobo Desktop App as well? Do you usually browse and shop your books using the Instant Reader App instead? Please remember this is a BETA version of the app, there may be certain performance issues. We apologize for this inconvenience."

I have used only desktop app to purchase books.I pointed out to them that the book "The End of the World" when you search at Kobo instant reader it is not listed where as his other books are listed.There for I strongly suspect that as many guys here pointed out this particular book they have not converted to format required for instant reader.

06-09-2012, 09:02 AM	#12
alex12ma Member Posts: 15 Karma: 10 Join Date: Feb 2012 Device: kobo	issue still not resolved Response from Kobo customer care again a puzzling one. "Do you have the Kobo Desktop App as well? Do you usually browse and shop your books using the Instant Reader App instead? Please remember this is a BETA version of the app, there may be certain performance issues. We apologize for this inconvenience." I have used only desktop app to purchase books.I pointed out to them that the book "The End of the World" when you search at Kobo instant reader it is not listed where as his other books are listed.There for I strongly suspect that as many guys here pointed out this particular book they have not converted to format required for instant reader.