MobileRead Forums - View Single Post - Avoid KOBO Wi fi due to hardware problems

David444 · 06-04-2012, 08:50 PM

I purchased 4 of these units for in December of 2010 for family members.

I had to replace all 4 at least once, one of them 5 times and at this point only 2 are useable.

The problems all appear to be hardware design or manufacturing with 2 consistent problems on the units that we purchased and on the replacement units provided during the warranty period: 1- Much too short battery life and 2 - cracks developing next to the D button that is used to navigate.

In all I have received over 10 units during the one year from purchase (multiple replacements). Of the 4 people who got them in our household only 2 people now have units that are useable and only one of them comes reasonably close to meeting the specifications that Kobo indicates should be received on this unit.

Please note that I found the units usable other than this but having to replace one unit 5 times during the first year was ridiculous. My personal one again has a crack next to the D button and the battery lasts less than 12 hours. I called Kobo and they advised that as it is now out of warranty they will do nothing.

I will be throwing mine away and given the consistency of problems with the units I recommend that you avoid this product. I will be avoiding Kobo completely.

I hope that you find this information to be useful.

06-04-2012, 08:50 PM	#1
David444 Junior Member Posts: 1 Karma: 10 Join Date: Jun 2012 Device: none	Avoid KOBO Wi fi due to hardware problems I purchased 4 of these units for in December of 2010 for family members. I had to replace all 4 at least once, one of them 5 times and at this point only 2 are useable. The problems all appear to be hardware design or manufacturing with 2 consistent problems on the units that we purchased and on the replacement units provided during the warranty period: 1- Much too short battery life and 2 - cracks developing next to the D button that is used to navigate. In all I have received over 10 units during the one year from purchase (multiple replacements). Of the 4 people who got them in our household only 2 people now have units that are useable and only one of them comes reasonably close to meeting the specifications that Kobo indicates should be received on this unit. Please note that I found the units usable other than this but having to replace one unit 5 times during the first year was ridiculous. My personal one again has a crack next to the D button and the battery lasts less than 12 hours. I called Kobo and they advised that as it is now out of warranty they will do nothing. I will be throwing mine away and given the consistency of problems with the units I recommend that you avoid this product. I will be avoiding Kobo completely. I hope that you find this information to be useful.