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Old 06-02-2012, 12:50 PM   #8
Shopaholic
Cockatoo Mom!
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Posts: 1,509
Karma: 1841741
Join Date: Dec 2009
Location: Ontario, Canada
Device: PW4, Kobo: A1, Clara, Libra 2, iPad Pro 11, iPad Mini
Quote:
Originally Posted by bookp View Post
Do you really have to press and hold the reset button for 10 seconds? Is there a difference to just pushing it?
When it happened to me I tried plugging it into the wall but nothing happened. Then I pressed the power button, nothing happened. I pressed the reset button but nothing happened.

Everything I tried did nothing. I still had the spinning refresh symbol. To get it to fully shut down you have to press and hold the reset button for 10 seconds, then press the power button.

Why? I have no idea. I'm not that techy as to know why a single press doesn't work but a 10 second hold does. I just know that it does.

I've had my device since October 2011 and it's never done that. It happened a couple of weeks ago & it's been fine since. It scared the bejeepers out of me though. lol
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