MobileRead Forums - View Single Post - Touch Setup not working

xpatjock · 06-02-2012, 07:50 AM

Had the same issue Xmas 2011. Tried my PC (Wind7), and two others (XP/Vista) on differnt wifi nets with no success. Then I borrowed my daughters MacBook. The setup ran all the way thru in just a few minutes.

Now I've had to factory reset the KTouch and am back to the beginning, different Windows machines, different networks, no success. The helpline has had ne tick every box along the way, with screendumps, debugs, etc, including disabling my firewall software again with no success.
So I am off to a colleagues home to try his iMac...

Maybe Kobo should work with MS to find out exactly what the incompatibility is.

06-02-2012, 07:50 AM	#42
xpatjock Junior Member Posts: 1 Karma: 10 Join Date: Jun 2012 Device: KOBO Touch	Hate to say it but... use an Apple Had the same issue Xmas 2011. Tried my PC (Wind7), and two others (XP/Vista) on differnt wifi nets with no success. Then I borrowed my daughters MacBook. The setup ran all the way thru in just a few minutes. Now I've had to factory reset the KTouch and am back to the beginning, different Windows machines, different networks, no success. The helpline has had ne tick every box along the way, with screendumps, debugs, etc, including disabling my firewall software again with no success. So I am off to a colleagues home to try his iMac... Maybe Kobo should work with MS to find out exactly what the incompatibility is.