Quote:
Originally Posted by taming
Does Kobo call it a cloud reader? Could that be where the confusion lies? I believe they call it the "instant reader".
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Yes.. You may be right..At Kobo website it is called instant reader..But it is considered to be equivalent of Kindle cloud reader and so generally it is called as Kobo Cloud reader..That is what most of tech websites call it..Whatever be it I feel customer support people should have the ability to understand what customer is complaining about. There is very less chance that a customer complains about Kindle to Kobo help desk..