Quote:
Originally Posted by roycymru
I haven't tried this yet but customer service suggest the below as a cure:
Make sure that the device is fully charged
a. Plug it into your computer for 4 hours using the USB cable
2. Power the device off and then on again
a. Slide the power button to the right for 5 to 6 seconds to turn it off
b. Slide the button to the right again to turn it on
3. Complete a basic reset
a. Straighten a paper clip
b. Turn the eReader over
c. Poke the paper clip into the hole in the back until it clicks
d. Remove the paper clip
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How is that shorter than "turning the device off and on again"?
(which takes at least 2-5 minutes at my Kobo, I consider that already as a lot of wasted time)